Delete your account
Request deletion of your ADI Design Millwork account and its associated project data. ADI DESIGN MILLWORKS INC. reviews these requests and normally completes them within 30 days.
What will be removed
Your account profile, saved designs and drafts, uploaded room photos, generated images, unused quotes, and website conversations linked to your account.
What may be retained
Records needed for an active contract, payment, tax, warranty or a dispute may be retained for as long as necessary for that purpose. They will no longer be accessible through the deleted account. Deleting an account does not cancel an active order or payment. We will explain any retention or delay when responding to your request.
Offline plans stay on the device where they were saved. Use Clear offline plans in the app, or remove the app’s data. Files you exported or shared elsewhere, and project emails already delivered, must be deleted from those locations separately. Contact us about separately held WhatsApp conversations or service-provider records.
Checking your account…
Can’t sign in?
Email admin@adidesign.ca from your account email with the subject “ADI account deletion”. We may ask you to verify ownership before removing data. You do not need to reinstall the app.